Security
Accounts and Passwords
Your account contains your delivery and billing details, any shopping lists that you have created and a record of your orders. You will need your email address and password to see or edit your personal details. Please note that we do not store your credit card details on our website.
If you are a new customer, you can create an account by going to the My Account page.
If you can’t remember your password, go to the My Account sign-in page and click on 'Forgotten Password' or click on the link in the Account menu on the right. When prompted enter your email address and a new password will be automatically emailed to you. For security reasons, our Customer Service team cannot see your password, so are unable to confirm it for you.
Please take the utmost care whenever you visit our website or any other ecommerce site and, in particular, make sure that nobody is able to obtain your password (if you use one). Once you have completed your purchase and to ensure all confidential information is removed, we recommend that you close all browsers.
Security on the Website
The Pretty Perfect Group adopts industry standard practices to protect the confidentiality of your personal information on the website and during transmission, including firewalls and Secure Socket Layer (SSL) encryption software.
Payment and Credit Card Security
The Pretty Perfect Group uses Stripe for the provision of Credit Card and Debit Card payment facilities via their Checkout online payment service. In addition to providing you with a highly convenient means of making payment, it also gives you peace of mind about the security of your card payments:
- Your card information is only entered onto Stripe’s secure servers.
- Your purchase information is encrypted during transmission with industry-standard SSL (secure socket layer) technology.
- Stripe protects your financial information with industry-leading security and fraud prevention systems.
- At no time will any Pretty Perfect Group employee have access to your credit/debit card details.
Further details about the encryption technology employed by the Stripe Checkout service and their other anti-fraud measures can be found here:
https://stripe.com/docs/security
Pretty Perfect Group also offers an express checkout option using the PayPal Express online payment service. In addition to providing you with a highly convenient means of making payment, it also gives you extra peace of mind about the security of your payments:
- You can complete your purchase without entering your card details.
- Your PayPal account logon information is only entered onto PayPal's secure servers.
- Your purchase and account information is encrypted during transmission with industry-standard SSL (secure socket layer) technology.
- PayPal protects your financial information with industry-leading security and fraud prevention systems.
- At no time will any Pretty Perfect Group employee have access to your credit/debit card details or your PayPal account details.
Further details about the encryption technology employed by the PayPal Express service and their other anti-fraud measures can be found here:
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security